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Service and support

Service and support

Greenmax's business service process

Our experience and technical expertise ensure that all our customers can obtain industry-leading support and advice in the process of continuous service and support from order placement to installation and commissioning. We provide a simple, step-by-step but comprehensive process, which is flexible enough to be customized according to the specific needs of customers.

Step 1: Evaluate customers

We provide customers with suggestions on how to apply the plasma system to their processes, as well as the types of plasma equipment suitable for their needs.

Step 2: Raw material analysis

In order to technically evaluate the applicability of plasma treatment raw materials, we provide support in reviewing chemical analysis (provided by the customer) before advancing the plasma project to the next stage

Step 3: Feasibility study

We can provide comprehensive feasibility study reports to meet customers' personalized requirements, from desktop research to on-site investigation and physical testing.

System scheme research

We can provide a complete set of research reports, including chemical analysis of raw materials and products, leachate test and various microstructure and material properties test. We can also use the software package to carry out thermodynamic modeling of customers' raw materials. Detailed 3D CAD drawings can also be provided when viewing the existing process and equipment installation in the new plant.

Financial modeling

Our technology can be expanded and configured according to local conditions. We cooperate with customers to develop customized business models, detailing revenue, operating expenditure, capital expenditure and return on investment, which meet customers' own requirements. Test (plant operation). We are able to provide customers with on-site testing of raw materials in our plasma test facilities, which enables customers to witness the plasma in action and full visibility of processes, emissions and residues. All test data are provided in the form of detailed and comprehensive technical reports.

Step 4: Environmental compliance

We understand the importance of complying with regulations during operation and support their understanding of the impact of plasma technology and its surrounding environment.

Step 5: Field visit

During the field visit to the proposed facility, we will check the applicability and infrastructure to ensure that the site is ready for the installation phase.

Step 6: Installation

We have a highly skilled on-site service team, which can supervise the installation of plasma equipment by the customer's installation team to ensure that the installation process is managed as skillfully as possible.

Step 7: Commissioning and training

During the commissioning phase, we ensure that each operating component of the plant is inspected and tested, and that its customers have received the correct training to provide them with the expertise required to operate the new plasma facility.

Step 8: Continuous service and support

We provide customers with comprehensive and continuous remote support, whether ordering spare parts or equipment maintenance support, to solve any needs as quickly and efficiently as possible. We also understand changes in factory demand to ensure continued customer value.

Contact us

For more information, please contact us.